LEGAL & PRIVACY
Privacy Policy
How we collect, use and protect personal information.
EFFECTIVE DATE October 27, 2026
1. Introduction
AERALIGN Aviation Advisory ("we," "our," or "us") is an Ontario-based aviation consulting business providing regulatory compliance, operational, certification, safety management and aviation advisory services.
We respect the privacy of individuals and organizations visiting our website or contacting us regarding our services.
This Privacy Policy explains how we collect, use, disclose, retain and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We may collect personal information voluntarily provided through our website contact forms, email correspondence or other direct communications.
This information may include:
Name and professional title
Company or organization name
Email address and telephone number
Aviation operation type or service requirements
Information provided when requesting a consultation
Other information voluntarily submitted in correspondence
We may also collect limited technical information through our website hosting and analytics services, including browser information, device characteristics, IP addresses and website usage information.
3. How We Use Information
Personal information is collected and used for legitimate business purposes, including:
Responding to inquiries and consultation requests
Assessing prospective client requirements
Communicating about aviation consulting services
Preparing proposals and service arrangements
Administering professional business relationships
Maintaining website functionality and security
Meeting applicable legal and regulatory obligations
We limit the collection and use of personal information to what is reasonably necessary for these purposes or other purposes communicated at the time of collection.
4. Consent
By voluntarily providing personal information through our website or direct communications, individuals consent to its collection, use and disclosure for the identified purposes, subject to applicable privacy legislation.
Where additional consent is required, we will request it.
Consent may be withdrawn where permitted by law, subject to legal, contractual or other applicable restrictions.
5. Sharing and Disclosure
We do not sell personal information.
Information may be disclosed to service providers where reasonably necessary to operate our website, maintain business communications or deliver requested professional services.
These providers may include website hosting, email, secure document storage and other business technology services.
We may also disclose personal information where required or authorized by applicable law.
6. Website Hosting, Analytics and Cookies
Our website is hosted using Squarespace.
Squarespace and enabled website features may process certain technical information required for website operation, security, performance and analytics.
Cookies and similar technologies may be used to support website functionality, understand website usage and improve the visitor experience.
Visitors may be able to manage certain cookies through their browser settings or through consent controls provided on the website.
7. Information Security
We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of personal information under our control.
These measures are intended to reduce the risk of unauthorized access, disclosure, alteration, loss or misuse.
No method of electronic communication or digital storage can be guaranteed to be completely secure.
8. Retention of Information
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected or to satisfy applicable legal, contractual and business recordkeeping requirements.
Information that is no longer required will be securely deleted, destroyed or anonymized, as appropriate.
9. Third-Party Services and International Processing
Our website and business operations may rely on third-party technology providers.
Personal information processed by these providers may be stored or accessed outside Canada and may be subject to the laws of the jurisdiction in which it is processed.
We take reasonable steps to assess and safeguard personal information processed by service providers.
Our website may contain links to external websites. We are not responsible for the privacy practices of independently operated third-party websites.
10. Access and Correction
Individuals may request access to personal information held about them and may request correction of information that is inaccurate or incomplete, subject to applicable legal exceptions.
Requests may be submitted using the contact information below.
We will respond within the timeframes required by applicable privacy legislation.
11. Privacy Inquiries and Complaints
Questions, requests or concerns regarding this Privacy Policy or our handling of personal information may be directed to:
Privacy Officer
AERALIGN Aviation Advisory
Ontario, Canada
Email: info@aeralign.ca
Individuals who are dissatisfied with our response may contact the Office of the Privacy Commissioner of Canada.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in business operations, website functionality or applicable legal requirements.
The effective date appearing at the beginning of this policy will indicate when the current version took effect.